Last updated: April 22, 2026 · v1.0

Subscription Tier Limits

This schedule is referenced by Sections 4.5 and 7.4.4 of the Merchant Services Agreement. It sets out the transaction velocity caps applicable to each Subscription Tier and how per-transaction coverage limits are determined. VerifyLive will provide at least thirty (30) days' written notice of any material change.

Reserved — not currently offered. The Chargeback Guarantee described in this schedule is reserved and not currently offered under the Merchant Services Agreement (see MSA §7.0, effective July 11, 2026). The coverage limits below describe the terms that would apply only if and when a Chargeback Guarantee is expressly enabled in a written Merchant Agreement or order form. Until then, VerifyLive provides real-time fraud detection and an evidence pack you review and submit (RECOVR). There is no recovery fee. No chargeback reimbursement is offered.

1. Transaction velocity caps

Combined monthly transaction ceilings across integrated Commerce Platforms, inclusive of approved, reviewed, and declined transactions.

Tier	E-commerce	Point-of-Sale	Combined
Shield Lite	500 / mo	2,000 / mo	2,500 / mo
Growth / Founders Growth	1,000 / mo	4,000 / mo	5,000 / mo
Professional / Founders Pro Scale	Uncapped	Uncapped	Uncapped
Business / Founders Pro Elite	Uncapped	Uncapped	Uncapped

Transactions exceeding the applicable cap may be rejected by the Service or invoiced at the then-current overage rate set forth on the Order Form, at VerifyLive's option (MSA §4.5).

2. Per-transaction coverage limits

Per-transaction coverage limits for the Chargeback Guarantee are set on each Merchant's Order Form and reflect the Merchant's average order value, historical volume, and Risk Classification (MSA §6). Orders whose total exceeds the applicable per-transaction coverage limit are ineligible for reimbursement under the Chargeback Guarantee per MSA §7.4.4.

A Merchant's current per-transaction coverage limit is displayed on the Merchant dashboard. VerifyLive will provide at least thirty (30) days' written notice before any downward adjustment; upward adjustments take effect on notice.

3. Annual Chargeback Guarantee caps

Cumulative reimbursement under the Chargeback Guarantee in any Coverage Period is subject to the caps set forth in Section 7.2 of the Merchant Services Agreement. These caps vary by Subscription Tier and Risk Classification and are documented in full within the MSA. A copy of the MSA is available on request at verifylive.net/legal.

4. Circuit Breaker

The Universal Circuit Breaker set forth in MSA §7.3 applies to every Merchant regardless of Subscription Tier, Risk Classification, or Founders status. The threshold, as defined in the MSA, is not waivable.

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