RECOVR™
RECOVR — when a chargeback lands, we compile the evidence package. You review and submit. There is no recovery fee.
A chargeback doesn't have to be a write-off. When one lands, RECOVR pulls the order, delivery, and verification evidence into an organized, cryptographically signed package. You review it, approve it, and submit it to your processor. There is no recovery fee.
What feeds the call.
Order, fulfillment, delivery-tracking, and verification records assembled into a submission-ready package — instead of you rebuilding the story by hand for every dispute.
Each package is cryptographically signed, so what you submit is provably the record as it stood — independently verifiable, not just your word for it.
The evidence pack does not add a fee when a dispute is recovered, or when it is not.
Who gets the most out of this.
- Merchants losing revenue to disputes they don't have time to fight
- Teams with no dedicated chargeback analyst
- Anyone writing off chargebacks as a cost of doing business
What merchants ask.
Is this included in my plan?+
Chargeback evidence assist (we compile the package; you review and submit, no recovery fee) is available across plans. Stolen-goods recovery is a separate beta surface: included on Growth+ when enabled, and a $49/mo or $490/yr add-on on Shield Lite. Neither is a chargeback guarantee or multi-round auto-representment.
Do you submit the dispute for me?+
No — and we're precise about that. We compile the evidence package; you review, approve, and submit it to your processor. You stay in control of what gets filed on your behalf.
What does it cost if you don't recover the money?+
Nothing. There is no recovery fee.
RECOVR™ is one signal. The call is keep, review, or stop.
Pick the tier that matches your channel mix. Move up when you grow.