Verified Reviews
Verified Reviews is included with Shield Lite and Growth+. A reviews-only Shopify plan is sold separately at $49/mo.
So what is it?
Verified Reviews ties each review to a real, completed purchase and seals that link with tamper-evident proof. The badge isn't a claim we make — it's evidence you hold.
What you actually get
A real, completed purchase
Verified Reviews ties each review to a real, completed purchase.
Tamper-evident proof
Verified Reviews seals that link with tamper-evident proof.
Evidence you hold
The badge isn't a claim we make — it's evidence you hold.
What this does not do
We would rather tell you the limits up front than have you discover them later.
- • It does not judge the review. We verify the purchase, never the opinion. A verified buyer can leave a one-star review and it stays verified. No vendor can certify that a review is fair — anyone claiming to is overselling.
- • It does not remove or filter reviews. Verification adds proof to the ones that earned it. It does not delete the rest, and it is not a reputation-management tool.
- • It does not restore deleted reviews. Shopify decides what stays published in Shop and on the App Store. Verified Reviews does not restore Shop or App Store reviews Shopify removed.
- • It does not change your fraud decisions. Purchase verification is sealed separately from keep / review / stop.
- • A storefront shopper badge is not live yet. The badge isn't a claim we make — it's evidence you hold.
Questions
What does “verified” actually mean here?+
Verified Reviews ties each review to a real, completed purchase and seals that link with tamper-evident proof. It does not mean we judged the review itself — see the next answer.
Do you check whether the review is truthful or fair?+
No, and we will not claim to. VerifyLive verifies the purchase behind the review, not the opinion in it. A verified buyer can still leave a harsh review, and that review stays verified. Anyone selling you “certified authentic review content” is selling a judgment no vendor can actually make.
How does a shopper or a marketplace check it?+
The badge isn't a claim we make — it's evidence you hold. A storefront shopper badge is not live yet.
What does it cost?+
Verified Reviews is included with Shield Lite and Growth+. A reviews-only Shopify plan is sold separately at $49/mo.
Does this change how my orders are scored?+
No. Purchase verification is sealed separately from the keep / review / stop decision on the order. A review being verified does not make an order safer, and a risky order does not lose its purchase record.
Does this restore deleted Shop or App Store reviews?+
No. We do not restore Shop or App Store reviews Shopify removed, and we do not certify that the opinion is fair. A storefront shopper badge is not live yet.
Evidence you hold.
Verified Reviews is included with Shield Lite and Growth+. A reviews-only Shopify plan is sold separately at $49/mo.